![]() ![]() Thanks, but it's not a microsoft account. Reset steps are applicable for windows 10 users. If still password is incorrect then you may reset the password for microsoft account, obviously you have to use another device to reset the Microsoft account password, visit the below link to reset the password. You will find pin and password option under sign in options.if pin is not set up then make sure you are online while entering the password. Reset steps are applicable for windows 10 are case sensitive so please look all the keys on the keyboard is working fine, use on screen keyboard to login, make sure caps lock is not on, sometimes num lock key is off, now still password is incorrect then check if it's Microsoft account or local account, in case of Microsoft account use pin to login instead of password. On the login screen you have to press and hold the shift key on the keyboard and while holding shift key click on restart from the power icon on the bottom right corner of the screen, it will take you to windows recovery screen, click on troubleshoot and then you select reset or factory image restore to reinstall Windows, once done setup your system and start it from scratch. You might have reset the system which will reinstall the windows and you will lose all the data. In case you are not using Microsoft account then in local we don't have much option. If still password is incorrect then you may reset the password for microsoft account, obviously you have to use another device to reset the Microsoft account password, visit the below link to reset the password.Įnter your email and Click on forgot password and reset or your password. ![]() Password are case sensitive so please look all the keys on the keyboard is working fine, use on screen keyboard to login, make sure caps lock is not on, sometimes num lock key is off, now still password is incorrect then check if it's Microsoft account or local account, in case of Microsoft account use pin to login instead of password. ![]()
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